Mato

Delivery Methods

Mato Jewellery delivers it’s products to Greece, Cyprus and all countries in the EU.

Shipping in Greece

We don’t charge any shipping costs for deliveries within Greece. We are collaborating with SPEEDEX COURIER to handle shipments within Greece. In the rare event that the area where you reside is not served by the network of SPEEDEX Courier, Mato Jewellery will dispatch your order in an alternative way, free of transport costs.

Your orders are shipped within 48 hours. In some cases where the availability of the products is different (will be displayed on the product page) you will be notified about the exact delivery date. If your order cannot be executed due to force majeure (bad weather, strikes etc.), we will contact you to confirm if you wish to complete your order.

Please note that some additional delay in delivery may occur in areas over 20km from the courier headquarters and some remote islands.

Shipping in Cyprus

Deliveries in Cyprus are handled by DHL and EMS courier. The charge per shipment is € 9.

Your orders are shipped within 48 hours. The delivery occurs 1-2 working days after the product is dispatched. In some cases where the availability of the products is different (will be displayed on the product page) you will be notified about the exact delivery date. If your order cannot be executed due to force majeure (bad weather, strikes etc.), we will contact you to confirm if you wish to complete your order.

Please note that some additional delay in delivery may occur in areas over 20km from the courier headquarters.

Shipping in European Countries

Deliveries in Europe are handled by DHL and EMS couriers. The charge per shipment is € 9.

Your orders are shipped within 48 hours. The delivery occurs 3-5 working days after the product is dispatched. In some cases where the availability of the products is different (will be displayed on the product page) you will be notified about the exact delivery date. If your order cannot be executed due to force majeure (bad weather, strikes etc.), we will contact you to confirm if you wish to complete your order.

Please note that some additional delay in delivery may occur in areas over 20km from the courier headquarters.

Shipping outside EU

For acquiring products outside the EU please contact us before placing your order.

IMPORTANT NOTICE:

  • You cannot alter the delivery address once your order has been dispatched to the courier company
  • All orders require a signature from the recipient upon delivery
  • If the courier does not succeed in finding you at the address provided you will be notified with a warning note to contact them and arrange a new delivery time
  •  Orders in Greece are delivered between 9.00 am and 8.00 pm (Depending on delivery area)
  •  In case you wish to receive your order by a courier store, submit it as a note in the order form or contact us to let you know the nearest store to you